ServiceNow is buying Moveworks, suppliers of a front-end synthetic intelligence assistant and enterprise search expertise, for $2.85 billion.
The acquisition will mix ServiceNow’s agentic AI and automation strengths with Moveworks expertise to unlock new experiences for each worker in each nook of the enterprise. Following closing, ServiceNow, with 1000’s of AI brokers already deployed, will proceed to drive use of its agentic AI ServiceNow Platform to speed up enterprise adoption and innovation throughout key development areas, together with CRM.
ServiceNow and Moveworks collectively will present a common AI assistant, together with extra perceptive AI-based enterprise search, to search out quick solutions to requests, automate and full on a regular basis duties, and enhance productiveness.
“With the acquisition of Moveworks, ServiceNow will take one other large leap ahead in agentic AI-powered enterprise transformation,” stated Amit Zavery, president, chief working officer, and chief product officer at ServiceNow, in a press release. “As agentic AI and enterprise-grade search eternally change how we work, ServiceNow moved early to empower workers by way of AI. Moveworks’ proficient workforce and stylish AI-first expertise, mixed with ServiceNow’s highly effective AI-driven workflow automation, will supercharge enterprise-wide AI adoption and ship game-changing outcomes for workers and their clients.”
“Moveworks hides the complexity workers face at work by giving them an intuitive, partaking beginning place to look and drive motion throughout any enterprise system,” stated Bhavin Shah, co-founder and CEO of Moveworks, in a press release. “Turning into a part of ServiceNow presents an unbelievable alternative to speed up our innovation and ship on our promise by way of their AI agent-fueled platform to redefine the person expertise for workers and customer support groups.”
