Eltropy, suppliers of a unified conversations platform for neighborhood monetary establishments, has acquired Lexop, a collections expertise supplier, for an undisclosed quantity.
With Lexop, Eltropy now has a self-serve resolution that permits debtors to make funds with two clicks on their telephones earlier than the due date. The mix of Lexop’s collections expertise and Eltropy’s AI-powered platform transforms debt reimbursement right into a proactive course of by way of textual content, electronic mail, and voice. It consists of ;AI-driven clever cost reminders earlier than and after the due date; customizable workflows with pre-designed messaging; integration with digital wallets like Apple Pay and GPay, by way of custom-branded cost portals, and main core programs like Jack Henry Symitar, Fiserv DNA, and Corelation Keystone; and detailed dashboards with AI-driven actionable insights.
“The world wants a greater approach for individuals to pay their debt obligations. As we speak’s phone-call-driven experiences are extraordinarily inconvenient for the borrower, making it troublesome for [community financial institutions] to gather debt funds on time,” mentioned Ashish Garg, CEO and co-founder of Eltropy, in an announcement. “By combining Lexop’s people-first collections expertise with our AI-driven communications platform, we’re delivering an providing that will increase effectiveness with empathy.”
“We constructed Lexop to create a greater past-due member expertise,” mentioned Amir Tajkarimi, CEO and co-founder of Lexop, in an announcement. “By becoming a member of Eltropy, we’re reinventing mortgage reimbursement and collections, serving to credit score unions and neighborhood banks enhance restoration charges whereas preserving relationships with their members. We now have been watching Eltropy take the CFI world by storm and couldn’t be extra excited to hitch fingers.”
