We’re excited to introduce the brand new Message Thread View, making it simpler than ever to entry and assessment all emails in a dialog thread with a single click on. Now, you possibly can shortly see the total context of your buyer interactions, multi function organized view.
Why the Redesign Issues
In enterprise, communication is the whole lot. Lacking a message or struggling to discover a previous dialog can decelerate your processes, hurt shopper relationships, and even value you offers. Nimble’s new message thread redesign was created with this in thoughts. Our customers requested for an easier, extra highly effective technique to handle their conversations, and we delivered.
Now, whether or not you’re following up with a lead, reviewing shopper communications, or simply attempting to remain on prime of your each day conversations, Nimble makes it simpler than ever to maintain monitor of the whole lot—all with out having to modify between your inbox and CRM.
Key Options of the Redesigned Message Threads
So, what’s new within the redesign? Right here’s a fast rundown of a few of the key options that may make managing your communications simpler.
Effectively, think about you simply completed a shopper name and must ship a follow-up e-mail. As an alternative of sifting by means of your inbox, you possibly can view your entire dialog historical past from the contact document in Nimble and ship your response proper there—saving you effort and time.
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Maintain Every part in One Place: Now you possibly can handle all of your communications straight from the contact document or messages tab in Nimble—no want to leap between your CRM and native inbox. This streamlined view saves time and retains all of your conversations organized in a single spot.
Enhance Productiveness: With a cleaner structure and sooner navigation, you possibly can simply monitor messages and comply with up on conversations with out getting slowed down by litter. Whether or not it’s shopper communication or inside updates, you’ll be extra environment friendly and centered.
Scale with Ease: As your corporation grows, so does the complexity of managing a number of conversations. The brand new thread design ensures that your communication stays organized and accessible, at the same time as your shopper base expands.
Step-by-Step Information: The best way to Use the New Message Thread View
- Log into Nimble: Navigate to your contact data or messages tab.
- Choose a Message Thread: Click on on any dialog on the messages tab or contact document to see the redesigned structure.
- Handle Conversations Immediately: View your entire dialog historical past from the contact document or messages tab, while not having to modify to your native inbox.
- Navigate Between Threads: You’ll be able to click on into every particular person message of the e-mail thread.
- Monitor Previous Conversations: Scroll by means of previous messages simply, guaranteeing you by no means miss an vital element.
Get Began with Nimble’s Message Thread Redesign!
For extra info on utilizing Nimble’s Message Thread Redesign characteristic, we encourage you to take a look at this support article, crafted by our knowledgeable Buyer Success crew!
What’s Subsequent For Nimble?
Keep tuned for the newest updates from Nimble!
We’re excited to roll out new options akin to Advertising and marketing Automation at Scale quickly. These updates intention to raise Nimble’s capabilities as a whole advertising and marketing automation and marketing campaign administration answer. Put together for an much more sturdy and streamlined expertise in dealing with your campaigns with Nimble! Stay informed about our latest updates by visiting our Product Updates Blog.
