Mitel Launches the Mitel Common Communications Framework for Unified Communications

Mitel, a enterprise communications supplier, has up to date its hybrid unified communications (UC) portfolio with the Mitel Widespread Communications Framework, an open blueprint for interoperability throughout on-premises and buyer, associate, or Mitel-hosted cloud fashions.

The corporate can also be launching Mitel Safe Cloud for organizations looking for the very best stage of safety, compliance, and knowledge and operational sovereignty.

“Too usually, the market tries to field unified communications into on-premises or cloud options the place cloud is synonymous with [unified communications-as-a-service], however that is an outdated mindset. The reality is, UC is not about the place it lives, it is about what it delivers for the client,” mentioned Eric Hanson, chief advertising and marketing officer of Mitel, in a press release. “Cloud is not one-size-fits-all, which is why our strategy is not nearly promoting a product; it is about delivering the correct mixture of internet hosting, options, service supply, and integrations to unravel actual enterprise issues. With a hybrid cloud mannequin and Mitel’s Widespread Communications Framework, we’re making that attainable for each buyer on their phrases.”

Mitel’s Widespread Communications Framework allows organizations to maximise PBX investments whereas additionally tapping into their most popular cloud internet hosting mannequin to help development and evolving operational wants. It’s adaptable to help organizations of all sizes, from 250 to 10,000 customers, throughout one or a number of areas. It additionally presents a standard expertise for front-line and back-office groups. AI improvements through Mitel’s AI ecosystem and deep integrations with 200 enterprise purposes assist streamline workflows and increase productiveness.

The Mitel Safe Cloud, in the meantime, takes the hybrid strategy and customary framework one step additional by providing knowledge and operational sovereignty and compliance in a managed service providing for enterprises in extremely regulated industries or nations. Prospects can mitigate safety issues with a devoted occasion and three ranges of knowledge, operational sovereignty and compliance, constructed to help even strict European regulatory necessities. Safe integration with third-party cloud companies and enterprise purposes permits clients to streamline operations whereas mitigating knowledge dangers. and world managed companies groups supply deep expertise to make sure Safe Cloud clients have a fit-for-purpose resolution from day one.

Mitel Safe Cloud is now accessible in the UK and will probably be accessible in Germany later this 12 months and different elements of Europe in early 2025.

“By bringing collectively the most effective of each cloud and on-premises communications into a real UC expertise, we’re empowering clients to have interaction with our portfolio in the way in which that most closely fits their wants,” mentioned Martin Bitzinger, senior vp of product administration at Mitel, in a press release. “It is a testomony to what unified communications might be whenever you put buyer wants first. We imagine it is a recipe for achievement for patrons, our channel companions, and Mitel alike.”