Regal.io Partners with 8×8 – Smart Customer Service

Regal.io has joined the 8×8 Know-how Companion Ecosystem as a part of the SellWith8 tier. The partnership combines Regal.io’s gross sales dialing capabilities with 8×8’s cloud contact heart and unified communications platform, enhancing outbound communication companies similar to calls and SMS capabilities.

The 8×8 Know-how Companion Ecosystem program permits organizations to embed different applied sciences into the 8×8 platform. Choose companions inside the SellWith8 tier are additionally allowed to promote immediately with 8×8.

As a SellWith8 tier accomplice, Regal.io and 8×8 joint clients can even profit from the next:

• Native integration of Regal.io’s superior journey builder and gross sales dialer with 8×8’s strong cloud communications platform, promising no-compromise effectivity and effectiveness in buyer engagements.
• Mixed capabilities to ship outbound calls and SMS immediately from 8×8’s platform, enhancing responsiveness and personalization in buyer interactions.
• A extremely scalable, versatile resolution enabling mid-market and enterprise organizations in high-consideration industries to adapt rapidly to altering enterprise wants with out intensive useful resource funding.

“By becoming a member of the 8×8 Companion Ecosystem, we’re opening the door for 8×8 clients to make the most of Regal’s cutting-edge buyer engagement instruments to leverage untapped buyer information and higher attain clients with services earlier than their rivals do,” mentioned Rebecca Greene, co-founder and chief know-how officer of Regal.io, in a press release. “We’re dedicated to empowering companies with the instruments they should succeed and, with Regal and 8×8, the longer term yield of proactive outbound buyer engagement is brighter than ever.”

“Regal’s revolutionary strategy to orchestrating and executing outbound campaigns completely enhances the 8×8 Contact Heart and exemplifies the kind of innovation we search for our extremely curated and unique SellWith8 program companions,” mentioned Victor Belfor, international vp of enterprise growth and strategic partnerships at 8×8, in a press release. “Our clients will expertise important advantages by means of this deep native integration and elevated consumer expertise. We’re assured that the mixed resolution will ship substantial worth to our shared clients.”