Charts: Investment Trends in Operations Q1 2024

Most U.S. operations and provide chain officers say expertise investments haven’t delivered the anticipated outcomes. That’s based on PwC’s 2024 “Digital Trends in Operations Survey.”

PwC, the accounting and consulting agency, surveyed 600 operations and supply chain executives within the U.S. in January and February 2024 throughout shopper markets, vitality, utilities, mining, well being companies, prescription drugs, industrial merchandise, and expertise and telecommunications. The survey revealed a notable distinction between the executives’ expectations of recent expertise and the precise outcomes.

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Most survey respondents say their firms are considerably concerned in generative AI.

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Progress and price discount stay prime priorities for respondents in search of digital operations options. But many cite a scarcity of funding targets, which may have long-term impacts.

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Regulatory priorities resembling cybersecurity and data privacy drive many choices when investing in operations and provide chain expertise.