Chatmeter, a supplier of multi-location intelligence, right now launched Threat Monitoring, a man-made intelligence expertise that helps multi-location corporations determine and forestall the subsequent main disaster on social media.
“Within the realm of on-line status administration, the stakes have by no means been increased for companies navigating the digital panorama,” stated John Mazur, CEO of Chatmeter, in an announcement. “Damaging, business-threatening commentary spreads on-line with the press of a button, and, subsequently, multi-location manufacturers should put themselves ready the place they’ll handle and take motion towards these dangers in actual time. Recognizing this, our staff has pioneered Threat Monitoring, a groundbreaking product that leverages proprietary Chatmeter AI to sift by the noise of on-line opinions and social media to pinpoint potential dangers with unprecedented accuracy.”
Threat Monitoring kinds by 1000’s of every day opinions and social media posts to spotlight important enterprise dangers and supplies exact insights into present threat publicity. It makes use of AI to research, flag, and classify dangerous opinions and social media posts into customizable classes, corresponding to discrimination, harassment, buyer security, worker security, unfair enterprise practices, theft, meals security, and many others.
“Historically, superior status monitoring instruments have supplied multi-location manufacturers solely a high-level overview of the overall sentiment surrounding their companies,” stated Chatmeter Chief Know-how Officer Dan Cunningham in an announcement. “Our method goes past typical sentiment evaluation, incorporating a set of subtle, best-in-class massive language fashions. This strategic funding in AI permits us to supply real-time, actionable insights, empowering companies to proactively handle their on-line presence and safeguard their status in a approach that was beforehand unimaginable.”
Threat Monitoring is a part of Chatmeter’s Pulse AI: Signals platform, which launched in January.
