Teleperformance, a digital enterprise providers supplier, has launched a world digital consulting arm, TP Infinity.
This new portfolio spans consulting, know-how, information analytics, design, and inventive providers, combining Teleperformance’s digital CX and transformation providers with three impartial digital firms built-in by way of Teleperformance’s current acquisition of Majorel. These embrace the next:
- IST Networks, a CX know-how reseller, system integrator, and managed service supplier;
- Findasense, a digital advertising company; and
- Junokai, a CX consulting agency.
“On this new period of integrating AI-powered options into CX administration, Teleperformance is investing in value-added providers to assist our shoppers design, analyze, and deploy AI-powered options and speed up their CX transformations,” stated Daniel Julien, chairman and CEO of Teleperformance Group, in a press release. “Consolidating our digital consulting groups below the TP Infinity umbrella will permit us to maintain large deal with the extraordinary alternatives now we have to assist our shoppers construct model loyalty.”
TP Infinity consists of greater than 650 strategists working in 15 nations throughout North America, South America, Europe, and Asia.