Top 12 Text Data Collection Services in 2023

Options that make the most of Pure Language Processing (NLP), resembling generative AI instruments and speech recognition (SR) methods, want human-generated textual content or language information for correct operation. Companies and builders rely on data collection services to acquire this information.

If you’re contemplating working with language or textual content information assortment companies, this text supplies a comparability of the highest information assortment and technology companies accessible out there. It additionally consists of standards to help corporations in narrowing down their choices and an in depth analysis part for all the businesses in contrast on this article.

Textual content information assortment companies comparability

Choosing the fitting companion for amassing textual content information is a major resolution for any NLP undertaking. The tables under supply the highest corporations out there providing textual content information assortment and technology companies:

Desk 1. Comparability based mostly in the marketplace presence & expertise standards

* The information was gathered from B2B evaluation platforms resembling G2, Trustradius, and Capterra.

** If the corporate mentions information assortment as the primary providing on its web site, we think about it to be information collection-focused.

Desk 2. Comparability based mostly on platform capabilities

*** Primarily based on vendor claims from web sites.

Notes for the tables:

• The comparability desk is created from publicly accessible and verifiable information.
• Each the tables are ranked based mostly on the variety of evaluations.
• The distributors have been chosen based mostly on the relevance of their companies. Which means that all distributors that provided textual content or language information assortment or technology have been included.
• Aside from textual content information, all corporations cowl a big selection of information sorts for his or her information assortment & annotation companies (picture, video, audio/speech, and so on.).
• One other filter used to slender down the distributors was 50+ staff.
• In Desk 2, an organization is assumed to comply with a code of conduct if it has a code of conduct web page on its web site.
• This desk won’t be up to date frequently due to this fact, you may take a look at our data-driven list of data collection services to seek out the fitting choice on your textual content information wants.

Standards for choosing a textual content information assortment service

This part covers the standards you should utilize to slender down your choices of textual content information suppliers.

Market presence and expertise

• Consumer scores*: Excessive common scores on B2B platforms typically point out strong buyer satisfaction.
• Variety of evaluations*: A larger variety of evaluations usually displays a wider consumer base and supplies detailed insights into buyer experiences.
• Based: The yr an organization was based could be vital, as older companies typically have extra polished companies from their expertise. Nevertheless, this isn’t a common rule, as some corporations might focus on a selected service and purchase larger experience in a shorter timeframe. So use this criterion whereas analyzing buyer evaluations as effectively.
• Knowledge assortment focus: Firms specializing primarily in information assortment and technology are probably extra expert in these areas.

Platform capabilities

• Textual content annotation: It may be environment friendly if the information supplier additionally presents textual content annotation as a service since information assortment and annotation are complementary to one another. 
• Textual content information sorts/codecs: Take into account the textual content information codecs the corporate presents.
• Languages***: Confirm which languages the service helps and whether or not it consists of the precise language(s) you want.
• Cellular software: Permits environment friendly administration of tasks on-the-go and distinctive eventualities for voice information assortment.
• API integration: Facilitates seamless information switch and processing.
• ISO certification: Demonstrates compliance with worldwide requirements for information safety and high quality.
• Code of Conduct: Showcases a dedication to moral therapy of the workforce.
• Crowd measurement: An unlimited and various world workforce presents scalability and selection in options. A bigger pool of staff can present textual content datasets in a broader vary of languages and dialects.

Determine 1. Crowd comparability of the textual content information assortment companies

Notes for Determine 1:

• Firms with a crowd measurement of lower than 100K weren’t included.
• Some distributors have been additionally excluded since their crowd measurement information was not discovered on their web sites.

Firm analysis

Here’s a transient abstract of every firm’s choices and its efficiency analysis based mostly on buyer evaluations and up to date information.

1. Clickworker

Clickworker presents AI information assortment and technology companies by way of its crowdsourcing platform, masking a number of information sorts, together with textual content, audio, picture, and video. Its choices embrace:

• Human-generated textual content datasets in a number of languages
• Handwritten datasets
• Sentiment evaluation information and repair
• Textual content annotation companies
• Picture, video, audio, and speech information assortment, technology, and annotation.

Clickworker’s professionals and cons

• Prospects state that Clickworker’s crowd is dependable and the platform is simple to make use of.¹

• A buyer evaluation concerning Clickworker’s information annotation service and its costs.²

2. Appen

Appen works with a crowdsourcing platform specializing in deep studying, information assortment, and machine-learning fashions. It presents:

• Textual content information assortment and technology companies
• Textual content annotation companies
• Sentiment evaluation companies

Appen’s professionals and cons:

• Latest information has recognized that Appen’s efficiency is declining because it loses clients and goes by way of monetary losses.³
• Whereas some clients acknowledged that Appen’s platform is simple to make use of, in addition they recognized server crashes.⁴

3. Prolific

Prolific additionally presents AI information assortment companies by way of a crowdsourcing platform. Here’s a checklist of its choices:

• Textual content information assortment
• Analysis information
• Doesn’t supply information annotation as a service
• Knowledge labeling instruments could be paired with Prolific’s device

Prolific’s professionals and cons:

• One of many drawbacks recognized by analyzing the evaluation is that a lot of the evaluations are concerning its research-related companies. This means that Prolific’s AI companies is probably not that widespread.⁵
• Regardless that some analysis clients discovered Prolific’s buyer assist to be good, that they had points with the platform’s lack of ability to set custom-made quotas based mostly on geographic and demographic parameters.⁶
• Prolific additionally presents a comparatively smaller crowd than different information companies.

4. Amazon Mechanical Turk

Amazon Mechanical Turk, or MTurk, presents crowd-sourced information assortment and various information options starting from textual content to video. Its AI information choices embrace:

• Textual content information assortment
• Different information assortment companies (picture, video, audio)

MTurk’s professionals and cons:

• Whereas clients discovered MTurk’s service fast, in addition they discovered the information high quality to be low.⁷.

5. Telus Worldwide

Telus Worldwide presents AI information options that span throughout machine studying, pc imaginative and prescient, and pure language processing. Its choices are:

• Customized textual content information assortment
• Textual content annotation
• Knowledge assortment for different information sorts (Picture, video, audio, and so on)
• Different information companies for AI improvement.

Telus Worldwide’s professionals and cons:

• The shoppers have a knowledge annotation service and supply a comparatively bigger community of information collectors/annotators.
• There have been no evaluations discovered concerning the corporate’s information assortment companies, which may make it tough for potential consumers to judge its efficiency.

6. TaskUS

TaskUS additionally operates with a crowdsourcing mannequin to supply textual content information options. Nevertheless, its key providing is within the customer experience area. Its choices embrace:

• Textual content information assortment/technology
• Sentiment evaluation is obtainable
• Sentiment information shouldn’t be provided.

7. Summa Linguae Applied sciences

With a deal with customized options, Summa Linguae presents instruments and companies catering to totally different AI undertaking necessities. Listed below are Summa Linguae’s choices:

• Customized information assortment, together with all information sorts (Textual content, picture, video, and so on)
• Textual content annotation
• Machine studying mannequin coaching information
• Knowledge safety and high quality assurance

8. LXT

LXT can be an rising participant within the information assortment house, providing numerous companies for AI improvement. Its choices embrace:

• Textual content information assortment for NLP
• Textual content information annotation
• Knowledge assortment for different information sorts (Picture, video, audio)

9. Surge AI

Primarily based in California, Surge AI supplies coaching information for machine studying fashions by way of a crowdsourcing platform. Surge AI focuses on amassing and labeling information for Massive language fashions (LLMS). Listed below are a few of their information companies:

• Textual content information assortment
• Textual content information labeling and annotation
• Reinforcement Studying from Human Suggestions (RLHF)
• And different human-generated data companies

10. Toloka AI

Working with a crowdsourcing platform, Toloka AI makes a speciality of amassing information for AI fashions, particularly pure language processing (NLP). Its choices embrace:

• Textual content information options
• Textual content annotation
• Knowledge assortment of different information sorts

Toloka AI’s professionals and Cons

• The corporate claims to supply textual content information assortment and annotation in a number of languages.
• Toloka AI operated with a considerably smaller crowd measurement as in comparison with corporations like Clickworker and Appen.
• B2B buyer evaluations weren’t discovered, which may make it tough for potential clients to judge its companies from the client’s perspective.

11. Innodata Inc

Specializing in creating AI coaching information, Innodata Inc. presents customized information options to coach machine studying fashions. Its AI information companies embrace:

• Textual content information assortment service
• Machine studying undertaking consultancy
• Knowledge safety options

12. DataForce by Transperfect

DataForce caters to particular AI improvement wants, providing a mix of textual content, picture, video, and audio/speech information.

Choices:

• Audio and voice datasets
• Picture and video information assortment companies
• Skilled undertaking managers for AI wants

Closing suggestions

As options powered by AI, machine studying, and NLP turn into more and more necessary in enterprise processes, the necessity to work with textual content information companies is anticipated to rise.

These companies are essential for gathering the information required for AI to successfully perceive and course of numerous languages. By deciding on a knowledge companion that follows the above-mentioned requirements, organizations can safe high-quality, ethically sourced, and precisely annotated information, establishing a strong groundwork for his or her AI tasks.

You can too think about the next key factors whereas deciding on a vendor:

• Degree of range: You will need to work with a companion that provides a big and various workforce. It will guarantee it could present a scalable service in a well timed method.
• Buyer satisfaction: You’ll be able to analyze evaluations and assess whether or not the corporate can meet deadlines. 
• Clear description and understanding: Make clear edge circumstances and potential points prematurely, so the workforce can work effectively with no need to pause and ask for clarification.

Transparency assertion

AIMultiple serves quite a few rising tech corporations and distributors, together with those linked on this article.

Additional studying

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Exterior assets

1. Clickworker customer review on reliability and easy-to-use platform. G2. Accessed: 05/December/2023.
2. Clickworker’s review regarding data annotation services. G2. Accessed: 05/December/2023.
3. Hayden Field, (2023). Inside the turmoil at Appen, the former AI darling that’s reeling from executive exits, big losses. CNBC. Accessed: 05/December/2023.
4. Appen’s negative review regarding server crashes. G2. Accessed: 04/December/2023.
5. Most Prolific reviews are for its research services. G2. Accessed: 05/December/2023.
6. Prolific’s review on customer support and customized parameters. G2. Accessed: 05/December/2023
7. Negative review regarding MTurk’s data collection service. G2. Accessed: 05/December/2023.