PagerDuty, a supplier of digital operations administration options, has accomplished the acquisition of Jeli. Monetary phrases of the deal weren’t disclosed.
The Jeli acquisition permits PagerDuty to spherical out its PagerDuty Operations Cloud, which mixes incident administration, AI ops, automation, and customer support operations in a single platform. Jeli’s consumer expertise know-how was already built-in with PagerDuty, enabling prospects to collaborate throughout and after incidents and determine enchancment alternatives and motion insights to drive change.
“Collectively, PagerDuty and Jeli will make it simpler for executives to study rapidly from incidents and use that information to make well timed, knowledgeable, operational selections, which is the purpose for organizations at present,” stated Dan McCall, vice chairman of product administration for incident administration at PagerDuty, in an announcement. “Jeli know-how incorporates the human ingredient, and along with PagerDuty, turns into a cloud-first, automated incident administration resolution that scales securely and reliably for giant enterprises.”
