Verint has earned co-sell-ready standing with Microsoft and the Verint Open Contact Heart as a Service (CCaaS) Platform can be commercially accessible within the Microsoft Azure Market, an internet marketplace for shopping for and promoting cloud options licensed to run on Azure.
Incomes co-sell-ready standing permits Verint to work with Microsoft to allow extra organizations to extend buyer expertise (CX) automation by leveraging the Verint platform on Azure.
With the Verint Platform, firms can benefit from synthetic intelligence, together with generative AI, to allow bots to reinforce the human workforce.
“As a top-tier Microsoft associate, our expanded relationship presents a worldwide alternative to work collectively to carry CX automation to extra enterprises,” mentioned Verint’s John Bourne, senior vice chairman of worldwide channels and alliances, in a press release. “By leveraging information and AI to extend CX automation, our Open CCaaS Platform allows manufacturers to raise CX whereas decreasing working prices.”
