Oliva Advisory is a recruiting company that focuses on knowledge analytics and enterprise intelligence to match employers to the proper candidate. Highlighted on this case examine, co-founder, Timur Mukhamedzhanov is an impact-oriented fanatic eager on entrepreneurship with 6+ years of hands-on expertise in enterprise improvement & venture administration. At Oliva Advisory he nurtures a price chain and processes, that presently concentrate on operations in addition to on Expertise Acquisition for purchasers and groups. He has a ardour for locating, interacting, and co-developing with proficient folks drives me ahead in each day endeavors.
Identify: Oliva Advisory, Timur Mukhamedzhanov
Trade: Recruiting
Use Case: Workflows, Information Fields, Contact Administration,
Title: Co-Founder
Web site: https://www.oliva-advisory.com
The most important problem for Oliva Advisory earlier than implementing Nimble as their CRM was the effectivity of contact administration. Timur famous that retaining monitor of contact communication and engagement was essential to Oliva Advisory’s processes, making effectivity key.
One other problem that Oliva Advisory seen was inner communication, a problem that the crew confronted was deciphering the final engagement of a contact between crew members. Managing a number of communication streams amongst a number of crew members is a key position for Oliva Advisory. Timur and the crew at Oliva Advisory wanted a instrument that tracked a number of communication streams and centralized contact data.
“Our primary problem was retaining monitor of present communication standing and engagement standing of a number of folks.”
Oliva Advisory additionally famous that they wanted to maintain monitor of the various contacts in a single place so it’s simpler to research the variety of contacts per crew member and the communication historical past with every of these contacts.
“Once we had greater than a certain quantity of contacts it was simple to lose monitor with the administration scope.”
The primary objective for Oliva Advisory was to have a system that might information them by means of a number of engagements and handle interactions throughout varied crew members. They aimed to create a traceable and centralized hub the place they might simply entry contact data and communication historical past. To attain this, they needed to enhance effectivity, scale back efforts, and drive higher enterprise outcomes.
To ensure that Timur and his crew to remain environment friendly, establishing Workflows with customized fields and paying attention to interplay histories was key. Being attentive to what number of contacts are in a workflow and assigning homeowners was important for each inner and exterior objective monitoring. This enabled any crew member at Oliva Advisory to maintain monitor of what number of contacts they have been answerable for, and what the final interplay was throughout the crew.
“We needed to have a system that guides upon a number of engagements and a number of folks in a way which is traceable and may all the time come again to the place the place you left with out hassling round for a number of sources of knowledge.”
Timur and his crew sometimes use workflows because the centralized place of contact monitoring. The highest options they use when utilizing a workflow are assigning homeowners, creating customized fields, and checking interplay histories. Timur famous assigning homeowners to every contact is a prime precedence in order that they’ll successfully take possession of every relationship and monitor every crew member’s progress with every contact. Utilizing customized fields can be essential to recruiters like Oliva Advisory, as they’ve set knowledge fields to fill out to precisely connect knowledge to the contact card to have at hand.
“We like to make use of dropdown menus, examine containers, and numerical values which assist loads if you’re conducting a stay name with a contact or a lead and also you need to doc that data instantly within the profile.”
Lastly, interplay histories on the contact card are important for Oliva Advisory. They depend on these interplay histories to assessment previous conversations and monitor the progress of their engagements. Having a file of earlier interactions permits them to keep up continuity and supply personalised service to their purchasers.
Timur emphasised the significance of having the ability to simply entry the communication historical past throughout the centralized hub. This characteristic permits any crew member to rapidly atone for earlier conversations, perceive the context of a relationship, and decide up the place another person left off seamlessly. It eliminates the necessity for looking by means of a number of sources of knowledge and ensures that essential particulars will not be missed.
By using the interplay historical past characteristic, Oliva Advisory can ship a constant and distinctive expertise to its purchasers. Whether or not it’s a cellphone name, e mail, or every other type of communication, having a file of each interplay empowers the crew to construct stronger relationships and supply tailor-made options primarily based on the consumer’s wants and preferences.
Why Nimble is the CRM of Selection for Recruiters
Nimble has revolutionized recruitment efforts for companies like Oliva Advisory. The CRM’s centralized hub and sturdy options deal with the challenges of contact administration, inner communication, and workflow effectivity. With custom-made workflows, customized fields, and interplay histories, Oliva Advisory streamlines its processes, assigns possession to contacts, and tracks progress seamlessly. Nimble empowers recruiters to construct sturdy relationships, ship personalised service, and drive higher enterprise outcomes, making it the best choice CRM for the business.
If you happen to do not need a Nimble account but, we invite you to try it for free for 14 days.
Keep tuned for extra product bulletins as we evolve Nimble into the very best CRM for Microsoft 365 and Google Workspace groups
